Helping us deliver relevant insights.
The following thought leaders were specifically chosen by Deluxe for their expertise and insight in orchestrating outstanding customer experiences and expanding customer loyalty. Click on a specific thought leader to learn more about them.
Dan Ariely
Duke University
Durham, North Carolina
Jamie Beckland
Digital and Social Media Strategist
Janrain
Portland, OR
Brenda Bence
President
Brand Development Associates International, Ltd.
Singapore and Las Vegas
Neil Bendle
University of Western Ontario
Ontario, Canada
Dr. Leonard Berry
Distinguished Professor of Marketing
Texas A&M University
Jeanne Bliss
Managing Partner
CustomerBliss
Richard Boyatzis
Professor of Organizational Behavior, Psychology, and Cognitive Science
Case Western Reserve University
Roger Brooks
President of Loyalty Marketing
ValueCentric Marketing Group
Binghamton, NY
Gabor George Burt
Innovation Strategy Expert
Slingshot Living
Joe Calloway
Business Author and Consultant
JoeCalloway.com
Lou Carbone
President and CEO
Experience Engineering, Inc.
Sherry Christie
Author/Financial Writer
Kevin Clancy
Co-Founder, Chairman and CEO
Copernicus Marketing Consulting
Rocky Clancy
Executive Director, Financial Services Practice
J.D. Power and Associates
Ago Cluytens
Corporate Advisor and Brand Engagement Consultant
The Brand Consultancy
Geneva, Switzerland
Stephen Denning
Management Consultant/Organizational Storyteller
SteveDenning.com
Larry Doyle
Financial Advisor and Public Speaker
Jeff Dyer
Professor of Strategy
Marriott School of Management at Brigham Young University
Gail T. Fairhurst
Professor of Organizational Communication
University of Cincinnati
Cincinnati, OH
James Gilmore
Customer Experience Consultant/Co-Founder
Strategic Horizons, LLP
Jeffrey Gitomer
Founder
TrainOne and Gitomer.com
Hal Gregersen
Innovation Expert
INSEAD
Paris; Boston
Jill Griffin
Author/Speaker/Strategist
Griffin Group
Austin, TX
Daniel Gross
Columnist/Economics Correspondent
Newsweek
William Higham
Founder and Consumer Trends Analyst
The Next Big Thing
London
JJ Hornblass
CEO
Royal Media Group
New York, NY
Shep Hyken
CSP, CPAE, Customer Loyalty Expert
Shepard Presentations, LLC
St. Louis, MO
John Jantsch
President
Duct Tape Marketing
Kansas City, MO
Dewitt Jones
Professional Photographer and Speaker
Dewitt Jones Productions
Brett King
Author/Speaker/Strategic Consultant
User Strategy Banking4Tomorrow.com
Scott Kluge
The Cambridge Group
Melissa Kovacevic
Customer Experience and Contact Center Consultant
Charleston, SC
Will Marré
CEO
ReaLeadership
Jay Nagdeman
President
Suasion Resources
Greater New York City area
Dave Norton, PhD.
Founder and Principal
Stone Mantel
Raj Patel
Partner
Plante & Moran
Greater Detroit area
Sarah Petty
The Joy of Marketing
Joe Pine
Customer Experience Consultant/Co-Founder
Strategic Horizons, LLP
Gretchen Rubin
New York City
Patricia Seybold
Management Consultant/CEO
Patricia Seybold Group
Peter Sheahan
Author and Speaker
PeterSheahan.com
Shaun Smith
Customer Experience Consultant/Founder
shaunsmith+co
John Spence
awesomelysimple.com
Gainesville, Florida area
Scott Stratten
President
Un-Marketing
Marilyn Suttle
CEO
Suttle Enterprises
Greater Detroit Area
Nick Tasler
Writer & Consultant/VP-Global R & D
Monarch Leadership
Bruce Temkin
Customer Experience Transformist & Managing Partner
Temkin Group
Boston
Joshua Turnbull
Managing Consultant, Advisory Services
Center for Financial Services Innovation
Chicago, IL
Teresa Tschida
Strategic Consultant/Principal
The Gallup Organization
Lori Jo Vest
Author/Consultant/Coach
LJV Consulting, LLC
Greater Detroit Area
Robyn Waters
Retail Consultant/Owner
RW Trend
Dr. Alan Zimmerman
Professional Speaker
Ft. Myers, FL
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